1. Acceptance
By using our site or commissioning services you confirm that you are legally able to enter into a binding agreement and that you have authority to act on behalf of your organization.
2. Services
We provide business consulting focused on growth strategy, marketing operations, analytics, and process optimization. The exact deliverables are defined in a written proposal or Statement of Work (“SOW”).
3. Engagement & Scope
Work begins after written acceptance of the SOW. Unless stated otherwise, our role is advisory. You remain responsible for business decisions and implementation within your systems.
- Access: You will provide timely access to people, tools, and data needed to perform the work.
- Timelines: Dates are estimates and may shift based on dependencies and change requests.
4. Fees & Payment
Fees may be fixed, milestone-based, or retainer. Unless agreed otherwise, invoices are due within 14 calendar days. Late payments may pause work and accrue interest as permitted by law.
Taxes, third-party subscriptions, media spend, and platform fees are billed separately and remain Client’s responsibility.
5. Change Requests
Out-of-scope tasks will be estimated and documented via change orders. We will not proceed without your written approval.
6. Intellectual Property
Upon full payment, you receive a non-exclusive, perpetual license to use the deliverables created specifically for you. Our pre-existing materials, frameworks, and know-how remain our property; we may reuse generalized learnings and non-confidential templates.
7. Confidentiality
Both parties will protect the other’s confidential information and use it only for the engagement. This does not apply to information already public, independently developed, or lawfully obtained from a third party.
8. Warranties & Disclaimer
We warrant that services will be performed with reasonable care and skill. Except as stated, services are provided “as-is”. We do not guarantee specific commercial outcomes (e.g., revenue targets) due to factors outside our control.
9. Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect, special, incidental, or consequential damages. Our total liability for claims arising out of an engagement is limited to the fees paid by you for the services giving rise to the claim in the 3 months preceding the event.
10. Termination
Either party may terminate with 14 days’ written notice. You will pay for work performed up to the termination date and any non-cancelable third-party costs. Sections on IP, confidentiality, fees, warranties, liability, and governing law survive termination.
11. Compliance
You are responsible for compliance with applicable laws in your markets (including advertising, data privacy, and consumer protection). We will follow reasonable written compliance instructions provided they are agreed in scope.
12. Governing Law
These Terms are governed by the laws of your contracting entity’s jurisdiction (unless stated otherwise in the SOW). Courts in that jurisdiction have exclusive authority.
13. Contact
Questions about these Terms? Reach us at KEYSTONECONSULTINGGROUP@outlook.com or +447353918981. Registered office: 18 Acorn Road, Wolverhampton, England, WV11 2NG. Company number: 16765344.