1. Data We Collect
- Contact data: name, email, phone, company, role.
- Engagement data: meeting notes, requirements, deliverables, KPIs, correspondence.
- Technical data: IP address, device/browser info, pages visited, referrers.
- Usage data: interactions with emails and documents shared with you.
We do not intentionally collect sensitive categories of personal data unless you explicitly provide them for a documented purpose.
2. How We Use Data
- Provide, tailor, and improve consulting services.
- Respond to inquiries and schedule consultations.
- Measure performance of campaigns and optimize funnels.
- Maintain security, prevent fraud, and comply with law.
- Send administrative or service messages (no spam).
3. Legal Bases (GDPR)
Where the GDPR applies, we rely on the following bases:
- Contract to deliver the services you request.
- Legitimate interests to improve services, secure systems, and grow our business in a way that does not override your rights.
- Consent for specific optional uses (e.g., certain analytics or marketing). You can withdraw consent at any time.
- Legal obligation to meet record-keeping and compliance duties.
6. International Transfers
Where data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses and supplier due diligence to protect your information.
7. Data Retention
We keep personal data only as long as necessary for the purposes described above, typically for the duration of an engagement plus a reasonable period for record-keeping and legal requirements.
8. Security
We implement technical and organizational measures appropriate to the risk (access controls, encryption at rest where available, least-privilege, vendor reviews). No method is 100% secure, but we strive to protect your data.
9. Your Rights
You may have rights to access, correct, delete, restrict, or object to processing of your personal data and to data portability. Where we rely on consent, you can withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority.
10. Children
Our services are intended for business users. We do not knowingly collect data from children under 16.
11. Changes
We may update this Policy from time to time. We will post the new version here and update the “Last updated” date.
12. Contact
For privacy questions or requests, contact: KEYSTONECONSULTINGGROUP@outlook.com or +447353918981. Postal: KEYSTONE CONSULTING GROUP LTD, 18 Acorn Road, Wolverhampton, England, WV11 2NG. Company number: 16765344.